VC-002
Vellum
Introducing Vellum
Vellum is a concierge service. You provide your itinerary and each day during your trip we act as your eyes in the sky. You’ll receive a briefing in the morning of what you have in store, along with suggestions on hidden gems, weather alerts with alternatives, and be there when any plans change.
Vellum requires no download, and communicates with you exclusively through WhatsApp, nothing new to download and keeping you engaged in your adventure.
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01 Purchase a trip
Provide your WhatsApp number, destination, dates and purchase your trip.
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02 Login to Vellum
A welcome message arrives on WhatsApp for you to create your account and login.
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03 Provide your itinerary
Build out your itinerary on Vellum. Where you’re going, planned activities. If you have an itinerary built out, use our Smart Import and we’ll handle it for you.
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04 Travel
Each day, receive briefings and recommendations from Vellum. Have any follow up questions? Ask and we’ll reply with help.
Everything, before you ask
Morning Briefing
Each travel day begins with a single message from us: what's on the itinerary, the forecast for where you're headed, what to bring, what to expect, and one thing worth knowing that you wouldn't have found yourself.
Ask us anything
Reply to anything and we answer in context, pulling alternatives, confirming a detail, thinking it through with you.
The non-obvious
Not Notre Dame. The Hemingway Bar at the back of the Ritz, the recommendation you'd have missed.
Condition Check
Between briefings we read the next 48 hours for conflicts: a weather mismatch, a closure, a logistical squeeze. We say something only when it's genuinely worth acting on.
We stay ahead
We read the next 48 hours for weather, closures, crowds and logistics, and flag only what's worth acting on.
Two travelers
Add a companion's number when your trip begins, and both of you receive the same briefings and alerts.
Watch the launch video
Make travel a journey of exploration.
One trip. One fee. A concierge that looks ahead so you can be where you are.
A trip can run up to two weeks and cover as many destinations and cities as your route holds. One fee, the whole voyage.
A travel companion is included, at no extra cost. Add their number when your trip begins and you’ll both wake to the same briefings.